Question 1

Do you offer gift cards?

Accepted Answer

We are hoping to provide this soon

Question 2

I have a question about your products, who do I talk to?

Accepted Answer

Question about our products? Not sure how to use it? Email our support team info@emmajonesparis.com with any product questions you have!

Question 3

How do I use your products?

Accepted Answer

Watch our how to videos and if you have any issue send us an email.

Question 4

Can I find your products in other retailers?

Accepted Answer

We are working on supplying retailers, but for now, we will deliver your order to you once you make a purchase.

Question 5

How accurate is the colour representation on your site?

Accepted Answer

Product colour is as accurate as possible. Colour & resolution settings on electronic devices may differ slightly from the physical product.

Question 6

What kind of nail gel do you use in your products?

Accepted Answer

All of our products are:
0% Gel system
Highly pigmented for easy coverage
Non-shrink and non-yellowing
Up to 4 weeks long lasting formula
LED and UV curable
Fast soak-off removal

Question 7

Do you test your products on animals?

Accepted Answer

We're animal lovers, so all of our products are Vegan and PETA approved. No animals have been used in any phase of production, testing or research and development.

Frequently Asked Questions